Good morning everyone. I'm trying to figure out if it's possible to plot dimensions using DTMs generated as 3D faces. I can't find any functions for this. I don't know how to import them or ... See More

When I do site localization, I'd like it to save and download the point measured in the field. Now I don't think it does. It calibrates, shows the differences, but I can't find the measured ... See More

The application downloads, but when I try to install it, it sends me the message "error while parsing package."I tried deleting the downloaded file and starting over, but nothing changed.I a ... See More

Hola buenas equipo de Soporte. En el ambiente CAD al seleccionar   poligono y usar comando Explode Elimina todo. Deberian quedar los segmento de linea que forman el poligono. En versiones a ... See More

Una idea seria muy bueno que los puntos levantados o importados se podrían distribuir   en capas. Ejemplo   si tengo un Levantamiento  del punto 100 al 500 creo Una capa llamada Lev y pu ... See More

Good morning, yesterday, while I was taking a survey, Surpad froze and wouldn't restart. I tried restarting the tablet, I tried reinstalling Surpad, but it doesn't work. It opens, seems to l ... See More

I am writing to request a critical update to SurPad’s coordinate system management. Currently, SurPad is unusable for professional construction surveying because its mathematical logic is ... See More

Understanding RW5 Format and Raw Data Expectations in GNSS RTK Workflows A recurring question from users working with SurPad and other GNSS RTK software concerns the RW5 file format. ... See More

static data download does not complete creates CR file

Hello everyone! In the latest version of the app (version 251027), some users experienced an issue related to the AR-Stakeout feature.Today, this problem has been fully resolved. A new upd ... See More

Is it possible to change the size of the measured point data displayed in the CAD view? The labels are too large on an 11" display; half the size would be sufficient. It would be good to hav ... See More

Hello, We recently started using Surpad with our FOIF A90 GNSS.I set up our coordinate system in the software (NAD83 Tennessee) and loaded in the geoid for our area (Geoid 18 Grid 7 for the ... See More

Please Reply the following questions--1. When I have purchased the lifetime licence of Surpad, and if the device is reset accidentally, whatis the procedure for life time reactivation again ... See More

Hi, I can't transfer the license from my cellphone to another to use in field.I have checked the software version and it's the same in both cellphones.Both cellphones are conected to same wi ... See More

Hi All, I have a plan or map with a site using arbitrary corordinates and I need to locate the position of these co ords on the ground. I load the DWG file into the data recorder, calibarte ... See More

Hi,I created a new project and entered projection to WGS82UTM38, however when I export as gis file, the project of the file is wrongly entered. it should be WGS82UTM38, but it shows Planar C ... See More

Can Surpad work with hi-target v200?

Hello, it would be great to correct some important details. Some countries are capitalised and others are not, but it is easy to correct this detail. The name of the country COLOMBIA is mi ... See More

Over the past few months, we have received numerous requests for assistance in transferring SurPad 4.2 licenses to new devices from users who originally purchased their licenses through Acno ... See More

Good day, everyone. We are currently experiencing server-related issues, which may cause SurPad to display a message that the license is not active. This may affect both existing users and ... See More